Warranty Center: Reliable Fire Department Equipment Service & Support

Warranty Center: Reliable Fire Department Equipment Service & Support
product warranty center

Product Warranty Center

Hassle-Free, Friendly Service, & Quick Turnaround

We understand the critical role your firefighting equipment plays in protecting lives and property. That’s why we offer comprehensive support in our product warranty center, including service for all of our products.

Registration

Click the button below to register your product warranty.

Returns

Need to return a product for service or refund? We’re here to help.

Support

Have questions about your product or need help finding a part?

Warranty Statement

Task Force Tips LLC, 3701 Innovation Way, Valparaiso, Indiana 46383-9327 USA (“TFT”) warrants to the original purchaser of its nozzles and other equipment (“equipment”), and to anyone to whom it is transferred that the equipment shall be free from defects in material and workmanship.

Warranty Overview

  • The warranty period on most products is five (5) years from the date of manufacture.
  • Select items have either a one (1) year or ten (10) year warranty.
  • See TFT operations manual for details.
  • TFT’s obligation under this warranty is specifically limited to replacing or repairing the equipment (or its parts) shown by TFT’s examination to be in a defective condition attributable to TFT.

Qualifying For Warranty

To qualify for this limited warranty, the claimant must return the equipment to TFT, at 3701 Innovation Way, Valparaiso, Indiana 46383-9327 USA, within a reasonable time after discovery of the defect.

TFT will examine the equipment. If TFT determines that there is a defect attributable to it, TFT will correct the problem within a reasonable time. If the equipment is covered by this limited warranty, TFT will assume the expenses of repair.

Refunds And Returns

If any defect attributable to TFT under this limited warranty cannot be reasonably cured by repair or replacement, TFT may elect to refund the purchase price of the equipment, less reasonable depreciation, in complete discharge of its obligations under this limited warranty.

If TFT makes this election, the claimant shall return the equipment to TFT free and clear of any liens and encumbrances.

Limited Liability

This is a limited warranty. The original purchaser of the equipment, any person to whom it is transferred, and any person who is an intended or unintended beneficiary of the equipment, shall not be entitled to recover from TFT any consequential or incidental damages for injury to person and/or property resulting from any defective equipment manufactured or assembled by TFT. It is agreed and understood that the price stated for the equipment is, in part, a consideration for limiting TFT’s liability.

Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. TFT shall have no obligation under this limited warranty if the equipment is, or has been, misused or neglected (including failure to provide reasonable maintenance) or if there have been accidents to the equipment, or if it has been repaired or altered by someone else.

THIS IS A LIMITED EXPRESS WARRANTY ONLY. TFT EXPRESSLY DISCLAIMS WITH RESPECT TO THE EQUIPMENT ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND ALL IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. THERE IS NO WARRANTY OF ANY NATURE MADE BY TFT BEYOND THAT STATED IN THE DOCUMENT.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.