Quality: Standards For Continuous Improvement & Customer Satisfaction
Quality Standards
Firefighting Equipment Quality Standards
Our firefighting equipment quality standards form the backbone of every product we make. We recognize the critical role our equipment plays in life-saving situations, which drives us to go above and beyond to ensure reliability, durability, and safety. With a focus on continuous improvement, we rigorously test each product to meet and surpass industry certifications. Whether it’s handheld nozzles, valves, or monitors, you can trust TFT to deliver firefighting equipment that consistently performs in the toughest environments.
Quality Starts With Great People and Reliable Firefighting Equipment
At TFT, quality is more than a goal—it’s an attitude embraced by every employee across every department. From Sales to Shipping and Design to Assembly, we take pride in being a customer-focused organization. Each team member plays a vital role in ensuring customer satisfaction at every stage and detail.
Innovative Technology Driving Our Firefighting Equipment Quality Standards
Even with great employees and efficient processes, consistently meeting high-quality standards requires state-of-the-art equipment. That’s why TFT actively invests in the latest tools to measure and analyze the thousands of parts we produce each year, ensuring top-tier performance and precision.
Our Commitment to Continual Improvement Through ISO 9001:2015 Certification
In 1997, Task Force Tips made the strategic decision to register with the ISO 9001 standard, a globally recognized benchmark for quality management systems. By adopting this documented system, we aimed to enhance customer satisfaction through continuous improvement. Today, TFT proudly remains registered to the latest version of ISO 9001, reflecting our ongoing commitment to quality and excellence.
What is ISO 9001:2015?
Customer Assurance and Product Testing
We understand that lives depend on the reliability of our firefighting equipment. That’s why every product undergoes extensive testing and quality checks before it reaches our customers. From material inspections to performance evaluations, we rigorously analyze each component to ensure it meets the highest safety and durability standards.
Our commitment to customer satisfaction means we not only meet industry certifications but consistently strive to exceed them. With TFT, you can be confident that the products you rely on are built to perform in even the most challenging conditions.
