Customer Support: Talk to the Firefighting Experts

Customer Support: Talk to the Firefighting Experts
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Talk to the Experts

Our customer support team is ready and waiting to assist you with any questions or concerns. Whether it’s product inquiries, technical questions, or expert advice, we’re here to help ensure your fire department has the support it needs.

Call our team and talk to real people who are committed to taking care of you.

Primary Support

Call 1-800-348-2686

Toll Free

Call 1-219-462-6161

Meet Your Support Team

Delivering best-in-class service is not just a goal. It’s our daily mission.

We understand how crucial it is to have dependable support when needed. That’s why we’re dedicated to providing personalized, expert service that makes a difference. Our team, with decades of fire service experience, is here to help—whether you’re navigating technical issues, looking for parts, or needing answers. We’re not just here to sell equipment but to ensure you have the support and guidance to protect what matters most.

Eric Miller headshot

Eric Miller

Technical Service

Doug Heller headshot

Doug heller

Technical Service

Kevin Briggs

Kevin Briggs

Sales Support

hagen brown headshot

Hagen Brown

Sales Support

mary erftenbeck headshot

Mary Erftenbeck

Customer Support

charlotte dusek headshot

Charlotte Dusek

Customer Support

Where Is TFT Located?

3701 Innovation Way, Valparaiso, IN 46383