Customer Support Center: Product Service and Expert Advice for Fire Departments
Customer Support Center
If you need to call, our Firefighting Equipment Customer Support team is ready and waiting to assist you with any questions or concerns. Whether it’s product inquiries or expert advice, we’re here to help ensure your fire department has the support it needs.
USA Support
Call 1-800-348-2686International Support
Call 1-219-462-6161Customer Support Resources
Parts
Need a repair kit for your equipment?
Returns
Need to return or send an item to us?
Warranty
Register your product warranty.
Manuals
Find your product manual via serial #
Serial Number Lookup
Search product and warranty information by TFT serial number
Meet Your Best-In-Class Service & Support Team
Delivering service to our customers is not just a goal. It’s our daily mission.
We understand how crucial it is to have dependable support when needed. That’s why we’re dedicated to providing personalized, expert service that makes a difference. Our team, with decades of fire service experience, is here to help—whether you’re navigating technical issues, looking for parts, or needing answers. We’re not just here to sell equipment but to ensure you have the support and guidance to protect what matters most.
Eric Miller
Doug Heller
Where Is TFT Located?
3701 Innovation Way, Valparaiso, IN 46383
Want to send us a message?
If your need is not urgent and you’d like to get information from our support staff, please share via the form below. We’ll read your message and respond as soon as possible to make sure you’re taken care of promptly.
