A man holds a CrewProtect 20 unit in front of a red background. White text reads CrewPRotect 20 Cartridge Replacement

How Do You Change the CrewProtect 20 Cartridge?

How do I Replace my CrewProtect 20 Cartridge?

The CrewProtect 20 uses a replaceable cartridge located on the back side of the unit. Unlike the larger CrewProtect 100, this version has a simpler design and requires no tools to replace the cartridge. Proper installation ensures that the unit’s onboard RFID sensor activates the system.

Step-by-Step Instructions

  1. Power Off the Unit (Recommended)
    • While not strictly necessary, powering down the unit before handling is a good practice to avoid false sensor readings.
  2. Remove the Old Cartridge
    • Locate the two tabs—one on each end of the cartridge.
    • Press both tabs in and gently pull the cartridge straight out.
    • Dispose of the used cartridge as regular trash.
  3. Unpack the New Cartridge
    • Remove the cartridge from its packaging.
    • Locate the RFID sensor tag (typically indicated by a label or embossed section).
  4. Install the New Cartridge
    • Orient the RFID tag toward the bottom of the unit.
    • Insert the cartridge and push until you hear it click into place.
  5. Power On and Verify
    • Turn on the unit.
    • All lights should flash briefly, followed by a steady blue light, which indicates successful RFID recognition and normal operation.

Troubleshooting

  • Blue light not showing?
    Remove and reinstall the cartridge, ensuring the RFID tag is at the bottom.
  • If the issue persists, contact TFT Technical Support via the Learning Hub.