Every TFT employee understands that quality is everyone’s job, not just that of the Quality Assurance department. TFT promotes a culture of continuous improvement in our products, processes and procedures.
Quality Starts with Great People
At TFT, quality is an attitude demonstrated by every employee throughout every department, not just in production. From Sales to Shipping, Design to Assembly, TFT prides itself as being a customer-focused organization. We rely on each employee to provide customer satisfaction in every detail and at every level.
A Process for Continual Improvement--ISO 9001: 2015
ISO (International Organization for Standardization) is a global network that identifies what international standards are required by business, government and society. ISO 9000 is a series of documented standards relating to quality management systems and has been adopted by more than 100 countries. In 1997 Task Force Tips made the decision to become registered to the ISO 9001 standard. The adoption of a documented quality management system was a strategic decision made by Task Force Tips to enhance customer satisfaction through continuous improvement. TFT remains registered to the most current version of ISO 9001 to this day.
Task Force Tips strives to utilize the quality system to its fullest extent. New and innovative products are continually designed to meet the firefighter’s stream management needs. Processes and products are monitored for consistent quality. Customer satisfaction is regularly assessed and analyzed. As a result, the Task Force Tips’ quality management system continues to mature and improve.
Quality Technology to Support Quality Processes
Even with great employees, manufacturing equipment and processes, it’s critical to use state-of-the-art equipment to ensure we consistently meet high quality standards. TFT invests in the latest tools to measure and analyze thousands of parts produced each year.